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Article
Publication date: 18 September 2017

David Wilkins

The purpose of this paper is to discuss the underlying assumption that social workers need reflective supervision specifically, as opposed to managerial or any other form of…

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Abstract

Purpose

The purpose of this paper is to discuss the underlying assumption that social workers need reflective supervision specifically, as opposed to managerial or any other form of supervision or support, and to consider whether our focus on the provision of reflective supervision may be preventing us from thinking more broadly and creatively about what support local authority child and family social workers need and how best to provide it.

Design/methodology/approach

The paper provides an argument based on the author’s own research and a selective review of the literature.

Findings

Reflective supervision has no future in local authority child and family social work because: first, there is no clear understanding of what reflective supervision is; second, there is no clear evidence for its effectiveness; and third, sizeable proportion of local authority child and family social workers in England do not receive reflective supervision and many never have.

Originality/value

The paper challenges the received wisdom about the value of reflective supervision and advocates exploring alternative models for supporting best practice in child and family social work.

Details

Journal of Children's Services, vol. 12 no. 2-3
Type: Research Article
ISSN: 1746-6660

Keywords

Article
Publication date: 18 October 2018

David Wilkins, Rebecca Jones and David Westlake

The purpose of this paper is to compare and contrast what is spoken about in supervision case discussions in Children’s Services with what subsequently appears in the written…

Abstract

Purpose

The purpose of this paper is to compare and contrast what is spoken about in supervision case discussions in Children’s Services with what subsequently appears in the written record on the child’s file. As an exploratory study, the authors set two research questions – how do supervision conversations and corresponding records compare? And how do social work supervisors make use of these records?

Design/methodology/approach

The authors sampled ten pairs of supervision audio recordings and written records from the child’s file. Using a content analysis approach, the authors compared what was spoken about (on the audio recordings) with what was subsequently written down (on the child’s file).

Findings

The complex activity of social work case supervision is not easily captured in written form. Written records did not reflect objectively the content of the audio recordings and on occasion, even contained information absent from the discussion. Supervisors seemed to engage in an interpretative process when creating the records, translating what was spoken about into a record thought (more) suitable for the file.

Research limitations/implications

The sample was limited to one authority and did not compare between different models or approaches to supervision.

Practical implications

Supervisors understandably orient their recording behaviour towards anticipated audiences (chiefly, senior managers and Ofsted inspectors). To change recording practices, it would help to promote the role of children and families as the more important audience for written recordings of supervision case discussions.

Originality/value

The major strength of this study is the inclusion of audio recordings of actual supervision case discussions and real case records. This is an advantage over the more common methods of vignettes, role plays and self-reports because it allowed the authors to examine directly what happens in practice. The findings from the study are strengthened via the use of a focus group with social work managers, helping the authors to validate and test the themes the authors’ identified.

Details

Journal of Children's Services, vol. 13 no. 3/4
Type: Research Article
ISSN: 1746-6660

Keywords

Article
Publication date: 6 July 2020

David Wilkins and Vivi Antonopoulou

The purpose of this study is to explore whether performance indicators in children’s services can be used to predict the outcome of Ofsted inspections. Every local authority in…

Abstract

Purpose

The purpose of this study is to explore whether performance indicators in children’s services can be used to predict the outcome of Ofsted inspections. Every local authority in England is inspected by Ofsted (the Office for Standards in Education, children’s services and skills) and given a single, overall rating – outstanding, good, requirements improvement or inadequate. These ratings carry immense significance. Persistently inadequate authorities are liable to have legal responsibility for providing services outsourced to another organisation. Ofsted have been criticised in the past for focusing too much on procedure, and previous research has highlighted the importance of deprivation and spending levels. In this paper, we describe a new study using more recent Ofsted and local authority data to see what patterns there might be now between performance indicators and inspection results.

Design/methodology/approach

We report an analysis of 45 variables in relation to children in need, children in care and young adults with care experience. Using statistical analysis, we consider to what extent performance measured by these variables differs between authorities based on their Ofsted ratings and which of the variables can be used to predict Ofsted inspection outcomes.

Findings

We identified no consistent patterns of difference between local authorities in relation to Ofsted ratings. Deprivation was the best single predictor of Ofsted inspection outcomes.

Originality/value

This study uses relatively recent Ofsted and local authority data and builds on previous research findings which are increasingly highlighting the significance of deprivation as a factor to help explain variable performance between different authorities.

Details

Journal of Children's Services, vol. 15 no. 2
Type: Research Article
ISSN: 1746-6660

Keywords

Article
Publication date: 1 June 1986

The times have come down to us as the “Good Old Days”, of Edwardian elegance and grace, peace and plenty, which conceal the poverty, squalor and disease. There seemed less…

Abstract

The times have come down to us as the “Good Old Days”, of Edwardian elegance and grace, peace and plenty, which conceal the poverty, squalor and disease. There seemed less resentment from those who suffered the rigours of the times than from those of today who only know of them by repute. Life was indeed cruel to the submerged tenth of society and the homeless waifs and strays were all too real and true.

Details

British Food Journal, vol. 88 no. 6
Type: Research Article
ISSN: 0007-070X

Open Access
Article
Publication date: 4 April 2019

Aurik Gustomo, Hary Febriansyah, Henndy Ginting and Imelia Martinovita Santoso

Employee engagement has been directly linked to organizational outcomes, and at present, improving employee engagement has increasingly been a main focus for organizations…

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Abstract

Purpose

Employee engagement has been directly linked to organizational outcomes, and at present, improving employee engagement has increasingly been a main focus for organizations. However, studies evaluating the impact of storytelling interventions on increasing the level of employee engagement are limited. Storytelling is one of the intervention methods that can provide cognitive stimulus to employees, which in turn could change their attitudes toward work including employee engagement. The purpose of this study is to determine the effectiveness of storytelling as an intervention tool for increasing employee engagement in one of the state-owned enterprises (SOEs) in West Java, Indonesia.

Design/methodology/approach

This study uses a quantitative method. Employees from a West Java branch of large SOEs were randomly assigned into experimental and control groups. The research design used a pretest and a post-test with an expressive writing method to identify the extent of employee engagement by comparing participant groups and measuring the increase of employee engagement as a result of the storytelling intervention. The experimental group participated in three storytelling sessions that had been set up by panels of experts, while the control group was not given any treatment. The expressive writing analysis was conducted using software that has been developed and tested for validity and reliability. Furthermore, statistical analysis was used to test the results of expressive writing scoring to determine the impact of storytelling interventions.

Findings

Direct storytelling is proven to be one of the most effective methods of increasing employee engagement in one of the SOEs in the West Java region. The results of this study showed that there were differences between the experiment and control groups after experiencing a direct storytelling intervention where there was a significant increase in the dimensions of employee engagement. Participants in experimental group had higher scores than participants in control group in most of the employee engagement dimensions. Additionally, expressive writing methods are also proven to be able to provide a stimulus for employees in expressing thoughts, perceptions and motivations for employee engagement in the company.

Research limitations/implications

As direct storytelling has not been frequently used, especially to improve employee engagement, more studies should be conducted in various settings, with different measurement tools, and in a more controlled environment to confirm the effects of the intervention.

Practical implications

This paper provides insight into how companies can use direct storytelling to improve the dimensions of employee engagement. Additionally, this research can also be used as a reference by companies in Indonesia, especially SOEs, for applying the same method in an effort to improve work-related attitudes, such as employee satisfaction and organizational commitment.

Social implications

This study raises social implications in which employees enthusiasm increases in improving personal relationships between employees and storytellers, who are middle or upper management employees. In addition, employees also more appreciate their struggles when starting their careers, so they care more about increasing their role and involvement in the company.

Originality/value

This paper provides resources and information for companies and organizations to improve employee engagement through the implementation of direct storytelling. The focus of this paper is to gain information on the role of direct storytelling in improving employee engagement within a company or organization.

Details

Journal of Workplace Learning, vol. 31 no. 2
Type: Research Article
ISSN: 1366-5626

Keywords

Content available
Article
Publication date: 13 April 2012

Sara Nolan

414

Abstract

Details

Strategic HR Review, vol. 11 no. 3
Type: Research Article
ISSN: 1475-4398

Article
Publication date: 1 March 1995

Bruce Ransom

Why is South Carolina resisting compliance with the National Voter Registration Act of 1993? In a case study with implications for other states challenging the implementation of…

Abstract

Why is South Carolina resisting compliance with the National Voter Registration Act of 1993? In a case study with implications for other states challenging the implementation of the motor voter law, the author frames his analysis on the basic of a conflict between nation-centered and state-centered views of American federalism. He argues that: (1) the lingering influence of a traditional political culture (for South Carolina), (2) states' rights tendencies associated with the devolution of more authority to the states in domestic policy, (3) Republican Party hegemony for strengthening the role of states in the federal system, and (4) the general objection of subnational officials to unfunded federal mandates converge to propel South Carolina and several other states (9 of 10 led by Republican governors) to seek judicial relief under the Tenth Amendment to the Constitution from what they see as the national government exploiting its authority at the expense of states.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 7 no. 3
Type: Research Article
ISSN: 1096-3367

Book part
Publication date: 19 May 2009

Devon W. Carbado and Mitu Gulati

Racing to the top of the corporate hierarchy is difficult, no matter how qualified or capable the candidate. Producing more widgets than one's competitors is not enough…

Abstract

Racing to the top of the corporate hierarchy is difficult, no matter how qualified or capable the candidate. Producing more widgets than one's competitors is not enough. Negotiating the political landscape of the institution is also required. More specifically, individual corporate officers have to be appeased, powerful interest groups have to be co-opted and made allies, and competitors have to be undermined or eliminated. The more bureaucratic the organization and the more opaque the promotion process, the more important this institutional game to climbing the corporate ladder. This chapter identifies the kind of racial minorities or racial types who are likely to play this game well and, consequently, race to the top of the corporation. It then explains why these racial types might not have the racial commitment, or feel institutionally empowered, to lift other people of color as they climb the corporate ladder.

Details

Law & Economics: Toward Social Justice
Type: Book
ISBN: 978-1-84855-335-4

Article
Publication date: 1 June 2000

George K. Chako

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in…

7265

Abstract

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in their efforts to develop and market new products. Looks at the issues from different strategic levels such as corporate, international, military and economic. Presents 31 case studies, including the success of Japan in microchips to the failure of Xerox to sell its invention of the Alto personal computer 3 years before Apple: from the success in DNA and Superconductor research to the success of Sunbeam in inventing and marketing food processors: and from the daring invention and production of atomic energy for survival to the successes of sewing machine inventor Howe in co‐operating on patents to compete in markets. Includes 306 questions and answers in order to qualify concepts introduced.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 12 no. 2/3
Type: Research Article
ISSN: 1355-5855

Keywords

Book part
Publication date: 20 June 2008

Mira Wilkins

The history of international business has generated a growing literature. Over the AIB's fifty years, scholars associated with AIB have contributed to this literature but it has…

Abstract

The history of international business has generated a growing literature. Over the AIB's fifty years, scholars associated with AIB have contributed to this literature but it has been a far broader one. This chapter surveys a sample of the wide variety of works on the history of multinational enterprise, published from the 1950s onward. The works are not only in business history but also in diplomatic and legal history. The literature makes it clear that the multinational enterprise has a long history and is far from a post-World War II or post-1989 phenomenon. The chapter shows the variety in the accumulation of studies in business history directly related to international business as well as the forums where business historians present their findings. It considers why and how international-business history matters for international-business research.

Details

International Business Scholarship: AIB Fellows on the First 50 Years and Beyond
Type: Book
ISBN: 978-0-7623-1470-6

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